Reference

Terms and Conditions That Govern Your Account

These terms set out the rules under which your rajaluck account operates — what we commit to, what we ask of you, and how disputes are handled.

Applies to all account holdersJurisdiction-dependent accessEffective upon account creationGoverned by applicable lawUpdated with prior notice

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What These Terms Cover and Who They Bind

rajaluck Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account on rajaluck.asia, you confirm that you have read, understood, and agreed to every clause in these terms. The agreement covers your use of the lobby, your wallet transactions — including deposits made via UPI, Paytm, and PhonePe — and any withdrawals processed

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back to those same payment rails. We reserve the right to suspend or close an account if these terms are breached. All account actions are logged and may be reviewed for compliance. Where local law restricts or prohibits access, these terms are void and no account
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may be created or maintained. If any clause is found unenforceable in your jurisdiction, the remaining clauses continue in full effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been actioned in a way that does not align with what is written here, contact our support…

Live Chat Open the chat window from any page on rajaluck.asia to raise a terms query in real time. Our agents can clarify clause meaning and escalate formal disputes to our compliance desk on your behalf.

Email Support Send a detailed written query to our support address for terms-related matters. Email creates a timestamped record, which is useful if you need to reference a specific clause or track a dispute through to resolution.

Help Centre Our on-site Help Centre publishes plain-language explanations of key clauses, account suspension procedures, and the steps to request a formal review of any decision made against your account.

HOW WE HANDLE THIS

Data, Security and Account Transparency Under These Terms

These terms are not only about what you may or may not do — they also set out what we owe you in return.

Data Handling

Account data you provide — name, contact details, payment identifiers — is stored securely and used only for the purposes stated in these terms. We do not sell personal data to third parties, and access within our team is restricted on a need-to-know basis.

Cookie Policy

We use session and preference cookies to keep your account logged in and your lobby settings saved between visits. You may adjust cookie permissions in your browser, though some features may not function correctly if essential cookies are disabled.

Account Security

Your account is protected by password encryption and optional two-factor verification. We never ask for your password by email or chat. Any unexpected login attempt should be reported immediately so we can lock access and investigate on your behalf.

Data Retention

We retain account records — transaction history, login logs, communication threads — for the period required by applicable law. After account closure, data is held for the legally mandated retention window before being securely deleted from our systems.

Requesting Changes

To request a correction to your account data, or to submit a formal deletion request, contact support via email with your account identifier. We process verified data-change requests within seven working days and confirm completion in writing.

Dispute Resolution

If you believe a term has been applied incorrectly to your account, submit a written dispute via email. Our compliance desk reviews each case independently, applies the relevant clause, and issues a written outcome that you may reference in any further escalation.

Your Questions About These Terms, Answered

The clauses below address the questions we receive most often about how these terms apply to individual accounts. If your question is not covered here, reach out through live chat or email and we will point you to the relevant section of the full terms document.

These terms take effect the moment you create an account on rajaluck.asia and tick the acceptance checkbox. Continued use of your account after any published update to these terms constitutes acceptance of the revised version as well.

We will not make material changes to these terms without giving you prior notice via email or an in-account notification. The notice will state what has changed, why, and when the revision takes effect, giving you time to review before the change applies.

A breach of these terms may result in a temporary suspension, a permanent account closure, or the withholding of pending withdrawals pending investigation. You will be notified of any action taken and given an opportunity to respond through our dispute process.

Yes. All financial activity on your account — deposits via UPI, Paytm, or PhonePe, and withdrawals back to those same rails — falls within the scope of these terms. Transaction records are maintained and available to you on request through your account history page.

Submit a data-access request by email from the address registered to your account. Include your account identifier and a clear description of what you are requesting. We will respond with the relevant records within seven working days of verifying your identity.

These terms are governed by the applicable law of the jurisdiction where access is permitted. If a dispute cannot be resolved through our internal process, it may be referred to arbitration under the rules applicable in that jurisdiction, as detailed in the full terms document.

You may request account closure and subsequent data deletion at any time by contacting support in writing. We will close the account, settle any outstanding balance to your linked payment method, and delete your personal data after the legally required retention period has elapsed.

Terms and Conditions That Govern Your Account

How to Reach Us About These Terms

Data, Security and Account Transparency Under These Terms

Data Handling

Cookie Policy

Account Security

Data Retention

Requesting Changes

Dispute Resolution

Your Questions About These Terms, Answered

01 When do these terms take effect on my account?

02 Can rajaluck change these terms without telling me?

03 What happens if I violate a clause in these terms?

04 Do these terms cover my UPI and PhonePe transactions?

05 How do I request access to the personal data rajaluck holds about me?

06 What law governs these terms and where are disputes resolved?

07 Can I close my account and have my data deleted under these terms?

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